Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our platform
• Make travel bookings (flights, hotels, car rentals)
• Contact us for support or inquiries
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include: name, email address, phone number, postal address, date of birth, passport information, payment information, travel preferences, and loyalty program details.

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (with your permission)
• Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information about you from third-party sources, such as travel suppliers (airlines, hotels, car rental companies), payment processors, social media platforms, and business partners.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your travel bookings and reservations
• Providing customer support and responding to inquiries
• Sending booking confirmations, updates, and travel-related notifications
• Personalizing your experience and providing tailored recommendations
• Processing payments and preventing fraudulent transactions
• Improving our platform, services, and user experience
• Conducting analytics and research to understand user behavior
• Sending marketing communications (with your consent)
• Complying with legal obligations and enforcing our terms
• Managing loyalty programs and rewards

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

3.1 Travel Suppliers

We share necessary information with airlines, hotels, car rental companies, and other travel service providers to complete your bookings and provide services.

3.2 Service Providers

We work with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

3.5 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Compliance with PCI DSS standards for payment processing

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.